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3.9.25 Binary Firmware Update

This firmware is available for the following products:

  • neo:X+ Binary

  • neo:XMR

  • neo:XSR

New Features:

  • (All video matrix product) Support for generating Pronto IR codes from received IR signals

  • (All video matrix product) Offline firmware upgrades (/admin/upgrade.htm). Note: Cannot be used to upgrade devices on older firmware versions. Please contact if you'd like to use this feature.

  • (neo:X+ Binary) Setting to prevent auto-muting DSP while an audio input is selected

  • (All Binary video matrix) SDDP support

  • (All Binary video matrix) Support for 12V IR

  • (All Binary video matrix) Support for service tags


  • (neo:X+ Binary) API command: Only enable 'always embed' support after calling /audio/enable_always_embed/true once


  • (All products) Corrected logging line when enabling/disabling mirroring

  • (All products) Logging could sometimes get corrupted while adding new data

  • (All products) Routing changes could fail if there was a problem with CEC on an output bay

  • (All products) Offline firmware upgrade files sometimes got rejected as invalid incorrectly

  • (All products) Reboot button in the admin web interface did not work

  • (All products) Hidden flag could not be cleared

  • (All products) Log got cleared after rebooting in some cases

  • (All products) Update network led status correctly

  • (All products) Overall stability improvements

  • (All video matrix product) Audio inputs show items that do not apply

  • (neo:X+ Binary) HDBaseT link test failed on first load

  • (neo:X+ Binary) ARC activation issues:

    • Matrix could route to ARC if the TV did not respond

    • Log would say 'Inactive' if the logical address if the ARC source was not set yet

    • Better checks for (de)activating ARC and reporting status

  • (neo:X+ Binary) No more warnings when disabling ARC

  • (neo:X+ Binary) Disable ARC status when switching to another audio source

  • (neo:X+ Binary) Do not enable ARC when the TV powers on and an audio input is active

  • (neo:X+ Binary) LG would disable ARC again after power on

  • (neo:X+ Binary) Audio route was not restored when re-selecting the same video source while an audio input was selected

  • (neo:X+ Binary) Audio embedding would not work if the HDMI output was switched to an input that didn't provide a video signal. Matrix will now switch video to another input, if available

  • (neo:X+ Binary) Audio embedding sometimes got enabled when it shouldn't be enabled on HDMI outputs